F.A.Q’s

I WANT TO CHECK OUT THE CHURCH BUT WHAT IS MY FIRST STEP?

Fantastic! Your first step would be to PLAN A VISIT and meet us in person at the guest lounge. We’d love to shout you a coffee!

I HAVE VISITED AT A SERVICE BUT NOW WHAT DO I DO?

Get yourself along to Newcomers night! These nights run all the time and talk through everything that you need to know about what we do and why we do it. From here, you will be able to get connected and start to make a difference.

WHERE DO I PARK?

Our car park is located at The HOPE Centre. We encourage everyone to park here first before filling up the available car spaces on the street unless you are a visitor. Please take note of the signage on the day as other factories in the area have requested not to fill up their spaces. Here is the Map

WHAT TIME SHOULD I GET TO CHURCH?

At least 15 minutes before the service so you have time to park your car, check-in your kids to the kids program and find your seat.

CAN I SIT ANYWHERE?

Of course! Our friendly welcoming team are there to help you find a seat.

WHAT DO I HAVE TO WEAR, AND DO I HAVE TO BRING ANYTHING?

Come as you are, bring a bible and notepad for taking notes.

I HAVE KIDS - IS THERE A KIDS PROGRAM AND PARENTING ROOMS?

Yes, we have kids programs at every service and parenting rooms available.

DO YOU HAVE DISABLED ACCESS AND SEATING?

Yes, we do. Our car park has disabled spaces right near the entrance doors. Our welcomers at the main entrance of the building will help you find seating. (Both the Winepress Centre and the Hope Centre are wheelchair accessible to the main areas of the buildings).

DO I HAVE TO PAY TO ATTEND CHURCH, OR WILL I BE ASKED FOR MONEY AT ANY TIME DURING MY VISIT?

Everyone is welcome to attend church and there is no cost to attend. We do receive an offering as part of our service but you are under no compulsion to give. Feel free to let it pass by you.

HOW LONG DO OUR SERVICES TAKE?

Our family service goes for approx 90 minutes, however, you are best to check our service times page for more information on other service durations.

WHAT IS THE EMAIL NEWSLETTER?

This is one easy way to stay connected and keep up-to-date with what is happening around Church.

WILL I GET SPAMMED IF I JOIN THE EMAIL NEWSLETTER?

NO- you will not get spammed!

Our policy: We love you – enough said.

WHAT HAPPENS AT A SMALL GROUP MEETING?

You’ve probably seen a small group meeting and not even realised it. A small group looks like friends at lunch, teams playing sports or riding motorbikes, or people studying a book or topic of interest. At its core, a small group is a small gathering of people, and it is less about what you do and more about who you do it with. They’re at least 3 people – remember 2 is a date. Our groups are mostly about 6-8 people. By participating, you can expect to connect with others through a common activity, engage in a Christ-focused conversation and pray together. Our goal is to move you at least one step forward in your faith.

Our Bible Study groups are a little more formal in their format. People gather in homes to watch a short teaching DVD followed by a meaningful discussion on how to practically apply what has been learned. Supper and fellowship are also an important part of these groups.

HOW OFTEN DOES A SMALL GROUP MEET?

Our small groups meet weekly or fortnightly over four terms a year and break during school holidays. Small groups are meant to bring meaning and community into the flow of your life so even if you can’t attend every single meeting, there is still great value in joining a group.

WHERE DO SMALL GROUPS MEET?

Small groups meet in places like homes, parks, restaurants, coffee shops and office buildings, and one of our groups even meets in a carpark. The small group leader selects a meeting spot that best fits the purpose of the group. Small groups happen throughout the Casey/Cardinia areas.

HOW LONG DOES A TYPICAL SMALL GROUP STAY TOGETHER

We ask all small groups to commit for at least one term, but we find most groups continue long past this. A term commitment means that new people can join groups easily and regularly, and allows people to try multiple groups each year. As relationships form, most groups choose to stay together for consecutive terms, but new members are always welcome. The flexibility and variety of our groups mean that a high percentage of our church is currently connected in a small group.

CAN I GET A REFUND OF MY DONATION?

Donations generally cannot be refunded but if the transfer went to the wrong account, please contact us and we will sort out the issue. If you have any issues at all regarding the transfer- please contact our team and we will try to help.